Degalux

9.4 / 10

Faster lead follow-up, more appointments and focus for the field team

Degalux receives thousands of online enquiries every year from consumers interested in sun protection and roller shutters. Those enquiries come in at all times of day, from early in the morning to late in the evening. That is precisely where the difference arises. A lead that sits too long drops off. A lead that is followed up immediately stays in motion and becomes an appointment.

That’s why Degalux chose to outsource lead follow-up to MisterSales.

From the moment an enquiry comes in, MisterSales springs into action. Every lead is followed up quickly and personally, regardless of the time. That speed holds up in the evening hours too. This way, potential clients get immediate clarity and contact, without waiting time or a call-back request.

That approach ensures a constant stream of new appointments. For Degalux’s field team, hundreds of appointments are scheduled every month. At the same time, the internal team no longer has to deal with calling back and scheduling leads. This creates room to do what Degalux is really good at, namely advising at people’s homes and closing deals.

That's why PVC Vloeren Expert chose lead follow-up via MisterSales.

That approach delivers visible results. For the showroom salespeople at PVC Vloeren Expert, MisterSales schedules an average of 120 appointments per week. In addition, the conversion of online leads into actual orders rose by 40%.

This way no revenue is left on the table in the first follow-up, and the internal team can focus fully on where they make the difference, namely advising, selling in the showroom and providing an excellent client experience.