Quist

9.4 / 10

40% higher conversion rate through immediate lead follow-up

Quist specializes in home insulation and receives many inquiries every day from consumers who want to make their homes more sustainable. These aren’t just casual inquiries, but leads with a specific need and a clear intention to buy. That’s exactly when speed makes all the difference. Those who follow up immediately increase the likelihood of establishing contact, building trust, and ultimately securing a contract.

That is why Quist decided to outsource its entire lead follow-up process to MisterSales.

As soon as a request comes in, MisterSales springs into action. Every lead is followed up on within 30 seconds, no matter the time of day. That speed remains consistent even in the evenings. This way, consumers get immediate clarity and a response, without any wait time or need to request a callback.

This approach yields tangible results. MisterSales schedules hundreds of appointments per month for Quist’s field sales team. At the same time, the internal team no longer has to handle the initial follow-up on new inquiries. This frees them up to focus on what Quist really excels at: evaluating properties, providing targeted advice, and securing contracts.

The effect is also clearly visible in conversion rates. The conversion rate from online leads to actual orders increased by 40%.

That is why PVC Flooring Expert chose to use MisterSales for lead follow-up.

This approach is yielding tangible results. For the showroom salespeople at PVC Flooring Expert, MisterSales schedules an average of 120 appointments per week. In addition, the conversion rate of online leads into actual orders increased by 40%.

This ensures that no revenue is lost during the initial follow-up, and allows the internal team to focus entirely on what they do best: providing advice, making sales in the showroom, and ensuring an excellent customer experience.