The position:
“The fact that no two days are the same, and that by working well together while also enjoying a lot of freedom and independence, I’m able to take the pressure off our clients and build strong relationships with them time and time again—that’s what makes my job at Flexhub so enjoyable!” – Shanda de Graaf, Account Manager at Flexhub
Together with two other Account Managers and supported by a team of 10 back-office specialists, Shanda is looking to expand its team.
Account Manager (32–40 hours)
As an Account Manager, you’re responsible for building and maintaining warm relationships with our customers. You’ll build connections with clients through genuine interest and frequent contact and visits. By understanding what’s going on, identifying their questions, and checking in on the person behind the client, you’ll be able to act proactively. As a liaison and point of contact for the client, you’re skilled at collaborating with the various other departments within Flexhub. Looking for an even bigger challenge?
- You will give demonstrations of the necessary software to (potential) customers and assist with the setup and training of new customers
- Discusses any contract changes upon renewal
- Together with the IT team, you’ll discuss which updates and integrations are needed from the systems the customer uses to ensure optimal service.
- You are ultimately responsible for collaborating with your clients to ensure high customer satisfaction.
The organization:
Flexhub takes care of everything for employment agencies from A to Z. This allows them to focus on their core business, while we handle all the back-end operations for them. We offer customized solutions for startups and growing companies. We provide strategic guidance and support to flexible work organizations that are ready to take the next big step.
Who we’re looking for:
You’re a good fit for the Account Manager position if you have at least some knowledge and experience in the temporary staffing industry, because that’s your field! You also have proven experience in account management. In addition, we expect the following from you:
- You readily seek to collaborate with your colleagues and are solution-oriented
- You are flexible and can handle custom work
- You have strong communication skills, are resourceful, and always offer customers new possibilities without overstepping your boundaries.
- You have an interest in the technology behind the service and enjoy working on optimizing it.
What we offer you:
We understand that we’re asking quite a bit, which is why we offer something in return. You’ll get to work at an ambitious organization with the ultimate “living room” atmosphere. The foosball table is waiting for you! In addition, here’s what you can expect from us:
- A salary between €2,750 and €3,250, depending on your knowledge and experience
- A company-issued laptop, phone, and car!
- 25 vacation days, travel allowance, and a retirement plan
- A focus on you as an individual throughout the year, both professionally and personally
- A crash course for newcomers to the temporary staffing industry to teach you the basics of the field.
- Company outings that we’ll still be laughing about years from now
- A hearty, freshly prepared lunch every day in our cozy office café!