Quist

9.4 / 10

40% higher conversion through immediate lead follow-up

Quist is a specialist in home insulation and receives many enquiries every day from consumers who want to make their homes more sustainable. These are not non-committal points of contact, but leads with a concrete need and a clear intention to buy. It is precisely then that speed makes the difference. Whoever follows up immediately increases the chance of contact, trust and ultimately an order.

That’s why Quist chose to outsource the entire lead follow-up to MisterSales.

From the moment an enquiry comes in, MisterSales springs into action. Every lead is followed up within 30 seconds, regardless of the time. That speed holds up in the evening hours too. This way, consumers get immediate clarity and contact, without waiting time or a call-back request.

That approach delivers visible results. For Quist’s field team, MisterSales schedules hundreds of appointments per month. At the same time, the internal team no longer has to deal with the initial follow-up of new enquiries. This creates room for where Quist really makes the difference, namely assessing homes, giving targeted advice and winning orders.

The effect is also clearly visible in conversion. The step from online lead to actual order rose by 40%.

That's why PVC Vloeren Expert chose lead follow-up via MisterSales.

That approach delivers visible results. For the showroom salespeople at PVC Vloeren Expert, MisterSales schedules an average of 120 appointments per week. In addition, the conversion of online leads into actual orders rose by 40%.

This way no revenue is left on the table in the first follow-up, and the internal team can focus fully on where they make the difference, namely advising, selling in the showroom and providing an excellent client experience.